DUTIES:

• Meeting with residents/families to discuss their financial obligations
• Gather and submit Medicaid documentation to the Medicaid agencies and see the cases through to approval
• Inputting of census information into billing and clinical software
• Understand the admissions process including policy, procedures, assessments & paperwork requirements
• Collection of private and income monies owed to the facility
• Assist with the insurance authorization process
• Distribute resident funds
• Ensure that all admission agreements are signed
• Provide appointments for facility presentations and on-site tours
• Other duties as required

REQUIREMENTS:

• Strong knowledge of Medicare, Medicaid, and HMO processes is a plus
• Experience in community relations preferred
• Be self-driven with excellent internal sales/marketing skills
• High comfort level to meet with residents/families to discuss and advise on their financial obligations
• Must be computer literate, and proficient in Microsoft Office
• Possess communication, time management, and organizational skills
• Should be highly detailed and organized